Support
Outdoormap.gl offers user-to-user support via our community forum, accessible via the menu. That is the place to find answers to 'How do I...' questions and exchange information with other users. Below find answer to the most Frequently Asked Questions (FAQ).
Frequently asked questions
Are the maps free?
Yes, the maps are free. The app to use them requires payment.
Do the maps work without an internet connection?
Yes. Once downloaded, the maps work completely offline.
Which apps support these maps?
Currently Cartograph.eu. Other apps may be supported in the future.
Which parts of Greenland are covered?
Coverage aims to include all of Greenland. Maps are provided covering parts of Greenland.
Is there a single map that Covers the whole of Greenland?
Yes, but it requires a special way of installation dues to its size and assumes some technical knowledge. Check the community.
How often are the maps updated?
Whenever significant improvements or new source data become available. There is no set schedule.
Can I use the maps for navigation?
Yes, but not for road navigation. Always combine them with good judgement and backup navigation.
Are the maps suitable for professional expeditions?
Yes, though backup navigation equipment is always recommended.
Do the maps include contour lines?
Yes, at 50 meter intervals.
Is elevation data included?
Yes, both at high detail (30x30m) and low detail (90x90m). Select detail at download time.
Can I use the maps on iPhone?
Yes. We recommend iPhone 13 and later.
Can I use the maps on Android?
Yes. We recommend a fast smartphone as the map data is large and very detailed.
Can I use the maps on my computer?
Yes. Both Windows and MacOS are supported by Cartograph.eu.
How much storage space do I need?
Depends on the region downloaded. The download pages provide detail.
Can I download only part of Greenland?
Yes, maps are available by region.
Are glaciers shown?
Yes, glaciers and permanent ice are clearly indicated.
Are settlements included?
Yes, towns, villages and many smaller settlements are shown.
Can I search for place names?
Yes.
Where does the map data come from?
(1) Oqaasileriffik, the Language Secretariat of Greenland, (2) Asiaq, the Greenland Survey and (3) Klimadatastyrelsen, the Danish Climate Data Agency.
Can I report an error?
Yes, user feedback is very welcome. Please provide your feedback vai the Community forum.
How do I suggest a new feature?
Use the Community forum.
Is my location shared with Outdoormap.gl?
No.
Do I need to create an account?
No, not to download and use the maps. To partcipate in the Community forum, you need to register there.
Are these maps suitable for emergency situations?
Useful, but never your only navigation resource.
Can I print the maps?
Yes. The Cartograph.eu app allows for printing on the desktop.
Can I redistribute the maps?
Please do not host the map packages elsewhere.
Why don't the maps look like other map services?
They are optimized for Greenland outdoor travel.
Where can I get help?
Visit the Community forum or submit a bug report.
Where is the website and the data hosted?
In the European Union.
Who are Team Outdoormap.gl
A group of outdoor enthusiasts and guides in Greenland and Europe.